I read the reviews before we went and didn't believe they could all be accurate,…

I read the reviews before we went and didn't believe they could all be accurate, but the reviews did tell the truth. It was a fabulous vacation in one of the most beautiful places I've ever been. The house suited our family perfectly. My husband and I stayed in the master suite which was elegant: huge window looking out on the ocean. The other two bedroom also had their own bath and suited our two sons and wives. The two children (6 and 8) slept in the bunk beds, and this room also had its own bathroom. We spent much of our time on the large and comfortable balcony from which we could see the pool below and the ocean just beyond the pool. We actually spent the whole week enjoying the pools and ocean. We surfed, paddle boarded, took "jungle hikes," explored the wildlife (jungle crabs, iguanas, hermit crabs, shells, lizards, tropical fish, and more). And we used the golf cart to get us everywhere we needed to go. We also enjoyed the Residents Beach Club and the Kapuri Residents Beach Club. Susana and Rebecca were wonderful! We had delicious breakfasts and lunches which Rosina arranged for us, including the purchasing of the necessary food. One night Chef Mario served us a wonderful three course dinner which everyone loved (also arranged by Rosina). We ate authentic Mexican food and delicious fruit. For dinner, we dined at the Residents' Beach Club, the St. Regis Beach Club, as well as the Sufi Restaurant, and all were delightful. Thanks to all who made our trip so wonderful!

We stayed with extended family - grandparents and children. Susana is an excelle…

We stayed with extended family - grandparents and children. Susana is an excellent cook. Meals prepared with love and very delicious. The unit is right on the beach and with the golf cart, you can access other amenities like golf or the other beach clubs. Only downside: The fourth bedroom is not really a bedroom. It's the laundry/utility room with a single bunk bed inside. No AC (a ceiling fan), so you have to leave the door open to get cooling in the room. Was not comfortable for my 16-year old daughter.

We were traveling with 3 generations including a 10 month old baby and an 80 yea…

We were traveling with 3 generations including a 10 month old baby and an 80 year old father-in-law, and I can truly say that fun was had by all. Susanna cooked an amazing breakfast and lunch every day and we had all the homemade guacamole we desired. Rosina and Kelsy provided excellent service and were always available to answer our questions or help us with transportation and dinner reservations. After long days of sightseeing, we "kids" relaxed at the pool while the "parents" sat on the lanai with the beach and surfers in view. We were within easy walking distance of all the restaurants on the beach as well as one of the 3 beach clubs on the property. The other two beach clubs were an easy golf cart ride away, as were the Four Seasons and St. Regis. The condo itself is immaculate and Susanna keeps it that way even with kids running to and from the beach several times daily. We were never without clean beach towels and felt safe having the baby crawl around on the floor. Each room is spacious and has plenty of closet/drawer space. While the rooms are great, it's the service and attention to detail that sets Hacienda apart from any other condo we have stayed at. In short, the setting is beautiful, the food at all of the restaurants are high quality, the staff are amazing - I can't think of anything else you need for a great time!! If you can't be happy here, then there's got to be something wrong with you!!

I stay at only 5 star resorts. I've not been one to do rentals... until I found …

I stay at only 5 star resorts. I've not been one to do rentals... until I found this one! Now I stay 1 -2 times a year. It is great for a couple's retreat, a group of friends or your family - children included.I've done all of these many times. I know reviews are hard to believe bc you cannot know the person giving them but I guarantee the condo would meet the highest standard.