For information about the New Zealand Privacy Act and how it protects all personal information in New Zealand, visit http://www.privacy.org.nz/. This policy was last updated on 30 May 2018.
What information we collect
We only obtain information that we reasonably require to do business with you. This may include:
Personal information provided by you; and
How we use your personal information
We use your personal information only for the purpose of responding to and fulfilling your requests for our products and services.
When making a booking with us you are required to register your details with us. This is done to reduce the information you need to type when you next make a booking with us and for us and you to organise and manage your bookings. Your full name, email address, phone numbers and your decision to opt in or out of receiving our email communications are the only details stored at this point. We then add details of every accommodation you attempt to book and details of your past, present and future bookings to your online account for your future reference and to assist you in managing your bookings.
Personal information collected on our site may be used:
We do not disclose any information about customer bookings to anyone except our accommodation suppliers.
We provide our accommodation suppliers with the guest name, telephone number and email address for each booking made to the relevant accommodation supplier. Our accommodation suppliers require this information for the booking and may use it if they need to contact you about the booking. Although we offer accommodation from reputable accommodation suppliers, we have not placed specific limitations on these suppliers from using or disclosing your information without your permission.
Therefore, we encourage you to review the privacy policies of any suppliers whose accommodation you book on our website.
We may also disclose:
How we keep your information safe
To ensure the confidentiality of your personal information, we use leading security technology and procedures that are regularly reviewed and updated.
Our systems are configured with industry standard data encryption and firewall technology. When you send personal information to us over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
How you access and control your information
You have control over the collection of any personal information that you provide to us and the right to access and correct that information. We offer you the ability to correct or change the information collected at any time and as often as necessary.
Here's how you can control and have access to your information:
If at any time you would like to change your email address or your phone number or unsubscribe from our offer to contact you in the future about our offers, you can:
If at any time you would like to alter the information you provided us in your booking, please contact us.
Changes to Policy
We reserve the right to change this policy at any time and for any reason.